Independent Storage Installation Services Limited takes pride in the quality of the service it provides, and places major emphasis on customer satisfaction, an emphasis acknowledged by the achievement of BS EN ISO 9001:2008 registration.
To ensure that the highest standards are maintained the company deploys only fully trained personnel operating in accordance with the codes of practice set out in the SEMA guidelines.
Please read below our Quality Policy Statement:-
It is the quality policy of INDEPENDENT STORAGE INSTALLATION SERVICES LIMITED to strive to provide customers with products, service and workmanship that are beyond their expectations.
We understand the critical importance of knowing and meeting our customers’ needs and expectations.
To fulfil this objective the Company has implemented a quality management system to the requirements of BS EN ISO 9001: 2008. It is a mandatory requirement on all personnel and embraces all the quality activities, which impact upon the customers of INDEPENDENT STORAGE INSTALLATION SERVICES LIMITED.
Management, at all levels, is committed to ensuring that the system is effective in achieving quality objectives and satisfying customers both now and in the future. To this end, management will strive to continually improve its service, processes and effectiveness of the quality management system.
The Company will establish and monitor measurable quality objectives for the quality management system, processes and service. Top Management sees the Quality Management System as a key element in promoting a culture of continuous improvement and individual responsibility.
If you would like to see a copy of our certificate of registration to BS EN ISO 9001:2008 please give us a call, and one of our staff will forward one for you.